Q Associates can offer the technical resources and tools to maintain and administer your database environment and so allow the 24/7/365 access demanded by modern business.

As a Certified Oracle Partner, Q Associates can offer "Oracle Managed Services" enabling clients to focus on their core business while we monitor your database for availability and processing. The service involves extensive proactive monitoring to keep your database tuned in conjunction with the system resources it supports. All of this work is performed remotely and does not interfere with other applications or services.

Additionally, the "Oracle Managed Services" include:

• Database maintenance for daily, weekly and monthly processes adjusted to your current set-up and environment
• Server upgrades and patches as needed
• Fixes due to normal and abnormal application operations
• Guaranteed emergency response within 1 hour (for database down problems) and problem resolution as soon as possible for mission critical problems
• Guaranteed response within 8 hours for non-mission critical requests following with a scheduled implementation of the request within a mutually agreed time frame
• Regular Oracle Licence Review to ensure your systems are properly and cost effectively licensed

Advanced Oracle Services
In addition to the "Oracle Managed Services", Q Associates provides advanced Oracle services including:

• Application development consulting beyond the terms of the Remote DBA programme
• Database application data iteration planning and initial setup consulting
• Handling of software, database applications or hardware emergencies that are caused by client mishandling, accidents, etc